Mission

Support the transformation of the organizational model of an IS department by accompanying structural, human, financial, and operational changes. The Change Manager acts as a catalyst for evolution, ensuring alignment between strategic objectives and operational practices, while fostering stakeholder buy-in.

Objectives

• Define and implement a change management strategy tailored to the department's challenges.
• Structure and drive the transformation of processes, roles, and tools.
• Strengthen collaboration between IS teams and business functions.
• Support teams in adopting new ways of working.
• Monitor the organizational, human, and financial impacts of the transformation.

Responsibilities

• Conduct a diagnosis of current practices (processes, tools, governance, culture).
• Develop a change roadmap (roadmap, milestones, indicators).
• Organize and facilitate impact analysis, co-construction, and feedback workshops.
• Define and implement a communication and training plan.
• Monitor the execution of the transformation plan.
• Produce structured and tailored materials for stakeholders (management, technical experts, and business functions).
• Ensure risk monitoring related to the transformation.
• Work closely with HR, Finance, IT, Business functions, and PMO departments.

Key Skills

• Change management (ADKAR, Kotter, Lean Change, coaching).
• Impact analysis, risk management, and workshop coordination.
• Implementation of KPIs, communication and training plans.
• Proficiency in Agile environments and collaborative tools (Jira, Confluence, SharePoint…).
• Ability to structure clear documents adapted to various levels of the organization.
• Management of complex projects, including in regulated or multi-site environments.
• Excellent interpersonal communication and influential leadership.
• Political acumen, diplomacy, and results-oriented mindset.

Desired Profile

• Confirmed experience (8+ years) in change management within IT, organizational, or multisector contexts (energy, mobility, finance, public sector).
• Certification in coaching or change management is an asset.
• Proficiency in French or Dutch, with a good level in the other language and in English.
• Ability to work in a hybrid mode and interact with multidisciplinary teams.

Additional Information

The mission can be extended for a maximum duration (including the initial period) of: 880 working days.