NTT DATA is actively looking for a new PMO. This freelance position is hybrid and based in Brussels.

As a Project Management Officer (PMO), you play a critical role in building a strong project management community and ensuring that all projects within the organization are supported, managed and reported to the best extent possible.

You are not only the custodian of project processes and methodologies, but also the link between teams. You ensure that project managers have the tools and knowledge necessary to succeed and track the project life cycle. With your analytical and communication skills, you supervise the overview of all ongoing projects and provide clear strategic reports to management.

Main tasks and responsibilities

1. Project management and support

Build and strengthen a project management community by encouraging knowledge sharing, best practices and collaboration.
Monitor and strengthen project planning, execution and control processes and procedures. They have already been developed and need to be preserved.
Support project managers and teams in managing and implementing projects.
Optimize existing processes to improve the efficiency and effectiveness of project activities.
Liaise between business, IT and other sections to ensure project objectives are achieved and an integrated approach is adopted.
Coordinate collaboration between internal and external teams, including IT, operations and business.
Train, coach and mentor project managers in the application of appropriate project management methodologies, as well as in the use of JIRA and Confluence.

1. Reporting and stakeholder management

Establish and maintain dashboards and reports to provide an overview of project progress and risks and to submit strategic perspectives to management.
Provide weekly and monthly reports on project progress and performance.
Update and consolidate status reports by collecting and clearly presenting project manager input.
Report risks and escalations and ensure that critical points reach management in a timely manner.

1. Project Board support

Prepare the agenda for the Project Board, including gathering stakeholder input and ensuring that the agenda is established in a structured and timely manner.
Draft minutes of Project Board meetings, documenting the topics discussed, decisions made and open questions.
Maintain and communicate action points, including assigning and following up.

1. Action management and process monitoring

Monitor timeliness and report deviations in a timely manner.
Remind share owners of assigned tasks and follow-up by sending periodic reminders.
Manage and improve PMO tools and templates such as status reports, risk registers and action point lists.
Introduction and training of PMO tools for project teams, enabling new team members to work effectively within the framework of standardized processes.

1. Knowledge management and documentation

Manage the project library, in which all documents related to the project (reports, plans, decisions) are stored correctly and centrally.
Make relevant project information available to team members so that everyone always has the latest data.
Compile monthly status reports on all projects for senior management.

Requirements

• Demonstrated experience in project management or Project Management Office
• Experience with project management tools such as JIRA and Confluence is an asset, or sufficient willingness to become familiar with these tools.
• Strong analytical skills for reporting and dashboards.
• Excellent communication skills (FR/NL) and ability to interact with stakeholders at different levels.
• Proactive and results-oriented attitude, with a focus on quality and customer satisfaction.
• Excellent organizational skills and ability to manage multiple tasks simultaneously.
• Curiosity about digital tools.

NTT Data, the 6th largest IT services company in the world, is a trusted global innovator in IT and business services. We help our clients transform through consulting, industry solutions, business process services, IT modernization and managed services.