The agile programme manager "Automation" is responsible for structuring, steering, and coordinating the work aimed at digitizing and automating the back-end services of Capac, and ensuring compliance with architectural and security standards. He/she orchestrates the work of a multidisciplinary team and interacts closely with the team and the Strategy management, the PMO, and the various departments involved.

Description of the release train "Automation"

The "Automation" train is responsible end-to-end (design, analysis, development, go-live, maintenance) for initiatives aimed at increasing the efficiency, interoperability, security, modularity, and automation of the programs supporting Capac’s core business (payment of unemployment benefits). The "Automation" train is composed of various profiles (process manager, business analyst, developer, etc.) whose work must be sequenced and coordinated to deliver the expected deliverables with minimal energy loss.

A number of projects and other initiatives are already in place and must be organized and prioritized. Their ability to respond to the ambitions of the contract and the administration plan, the dependencies between them, and their relative priority must be established in collaboration with the train manager "Automation", in accordance with the directions given by the Automation & Architecture steering committee, and in collaboration with the enterprise architect, the DPO, and the CISO.

Responsibilities

• Coordinate and assign the work to the team
• Capture, process, and structure unplanned work and BAU
• Provide support to the team at the content level
• Resolve issues related to the orchestration of work among team members
• Represent the team in collaboration with other teams and alignment with the PMO (programme increment)
• Prepare and lead the automation steering group
• Implement appropriate governance: rituals, reporting, risk monitoring, dependency management
• Ensure strategic alignment with the administration contract, the Flight Plan (strategic document), and the roadmap
• Coordinate stakeholders: train team, Strategy Team, PMO, AG/AAG, other department heads, other train managers
• Produce deliverables related to the progress status of the work

Specific context of Capac

CAPAC is a relatively small public organization, characterized by highly committed teams where collaborators frequently take on multiple roles. At a time when Capac is temporarily benefiting from external reinforcement to carry out several essential projects, the train manager "Automation" must play a structuring and accelerating role. He/she demonstrates pragmatism and, in some cases, is required to perform tasks that do not strictly fall within his/her area of responsibility in order to unblock situations and achieve results.

Key challenges are:

• Organizing the work as efficiently as possible, according to the objectives set by the organization
• Ensuring knowledge transfer and coaching to guarantee future autonomy. Installing pragmatic governance: lightweight, clear, sustainable
• Maintaining the coherence of the roadmap, taking into account dependencies and priorities
• Ensuring quality without losing speed of execution and a hands-on mentality

Required skills

• Proven experience in program management in public or complex environments
• Experience with Agile collaboration models in medium or small organizations
• People management skills in a non-hierarchical context
• Ability to quickly understand the context, subject matter, dependencies, and criticality
• Expertise in multi-project steering, governance, reporting, and risk management
• Ability to coach and develop more junior profiles
• Knowledge of project management techniques (scoping, resource and budget planning, risk management, monitoring and coordination of activities) and program management (definition of expected benefits, project structuring and prioritization, interdependency management, strategic alignment, monitoring achievement of benefits…)
• Excellent organizational and communication skills (FR/NL required), ability to present results to the management team
• Ability to juggle between conceptual tasks and concrete work execution. The candidate must be prepared to demonstrate pragmatism and versatility to deliver tangible results

Collaboration framework

• Reports to: Directrice COSI
• Frequent interactions: General Administrator and Deputy General Administrator, other train managers, PMO, Heads of Department, Senior Users
• Mandatory participation in steering committees and programme increments
• Hybrid mode; on-site presence required at key moments and for team support. Telework possible

Candidate mission

The candidate attaches a concise text (max. 1000 words) in which he/she describes how he/she envisages his/her approach to the mission in the specific context of Capac. This text may notably include the following elements:

• Management of collaborations
• Approach and phases
• Fundamental principles
• Priorities
• Governance and tools
• Knowledge transfer and sharing

To be attached to the application

• CV (max. 3–4 pages) including relevant experience and pertinent results
• Candidate mission (see above)
• References

Contract modalities:

• Duration: 4 months with possible extension
• Presence: 5 days per week
• Start: 14-09-2026 (asap)
• Hybrid mode, telework possibilities depending on mission requirements.