ICT Technical Lead

A hybrid role focusing on Agile facilitation, project management, and process optimization for internal developer and platform teams.

Core Responsibilities

Agile Ceremony Facilitation:

• Lead and facilitate daily standups for both teams
• Organize and facilitate backlog refinement sessions
• Plan and support retrospective meetings
• Document and follow up on action items from ceremonies
• Report on progress PI by creating monthly reviews
• Follow up of velocity/productivity of team

Project Management:

• Manage a small number of moderately complex internal projects with multiple internal stakeholders, across 2-3 teams
• Track and report project progress to relevant stakeholders
• Maintain project documentation and communication
• Coordinate cross-team dependencies and requirements
• Support team members in onboarding

Process Management:

• Maintain internal team process guardrails
• Monitor, identify and jointly address process bottlenecks
• Support team management in budget tracking

PI Planning & Goal Tracking:

• Organize PI planning and execution
• Track progress against PI commitments
• Report on goal achievement and impediments
• Facilitate alignment between teams and objectives

Required Knowledge & Skills

Technical Understanding:

• Basic understanding of software development practices and cloud deployment solutions
• Familiarity with developer platforms and tools
• Knowledge of CI/CD principles

Methodologies & Frameworks:

• Strong knowledge of Agile practices (Scrum, Kanban)
• Experience with SAFe or similar scaled agile frameworks
• No fanatic believer, rather a people over process person
• Project management methodologies

Soft Skills:

• Strong facilitation and communication abilities
• Stakeholder management experience
• Problem-solving and analytical thinking
• Ability to work with technical and non-technical teams
• Decision taker, know when to lead and when to follow