Who are we?

The National Lottery celebrated its 90th anniversary in 2024 and remains true to its historic model: numerous players, reasonable stakes, a game that is by nature responsible, centered around a selection of iconic games and close connections with all Belgians, notably through its support for good causes.

The National Lottery was lucky… and was ready: €1.666 billion in stakes in 2025 – a record level!

“Being ready” is first and foremost a question of capacity. Concretely, this means we must be able to absorb very high peaks of activity, sometimes reaching up to 5,000 participations per minute. This capacity is based on a solid ecosystem: a dense network, growing digital (massively mobile), and an app that has become second nature for many players. The continuity between retail and digital has been reinforced with concrete actions that have now become habits: consulting, scanning, buying, checking.

Beyond flagship games like EuroMillions – the most played game in 2025 with 67.3 million gaming moments (across all channels) – and the renewal of Lotto with ‘the house’ as a monthly event on the last Saturday of the month, the momentum is spreading throughout the entire portfolio. Instant games are confirming their popularity, continuing to grow and also contributing to overall growth. Finally, the fourth pillar of growth is confirmed with the other traditional draw games, which continue to perform well and strengthen the balance of the National Lottery’s game portfolio.

This record year confirms the strength of the “hybrid” model, where the proximity network and digital reinforce each other. The retail channel remains dominant: €1.172 billion in sales in 2025 (+2.8%), representing 70.3% of stakes, and 6,748 points of sale. Digital continues its progression: €494 million (+19.6%), or 29.7% of stakes, with very high mobile usage (76.2% via mobile).

“We have become one of the largest e-commerce ecosystems in the country. And yet, our strength remains the same: a proximity lottery — both digital and physical,” says Jannie Haek, CEO of the National Lottery.

A record turnover and a record number of transactions also lead to an increase in winnings. In 2025, the National Lottery paid out €1.266 billion in winnings to its players through 117.2 million winning gaming moments. The number of winnings distributed increased by 17% compared to 2024, and the average win rose by about one euro.

But at the National Lottery, you never win alone. The very principle of a public lottery is that individual luck is embedded in a collective model: the winners do not take all the stakes, a part serves the community. Thus, in the end, luck benefits everyone: the winners… and society.

“A record is good. But our real pride is to remain a popular, responsible lottery, serving the country. At the National Lottery, you never win alone,” concludes Jannie Haek.

Context

As part of the professionalization of our Quality Assurance and Test Management processes, we are deploying Atlassian Xray as our reference solution for test management within our Jira Cloud environment.

We are looking for an Xray Specialist capable of defining and implementing a robust, scalable configuration aligned with market best practices. The mission will consist of designing the target model, establishing governance standards, implementing the necessary structures, and supporting teams in adopting the solution.

The objective is to achieve a scalable, maintainable, and future-proof implementation, capable of efficiently supporting the current and future needs of the organization.

Mission objectives

• Understand business, operational, and quality needs related to test management.
• Define clear and sustainable Xray governance.
• Design the target test management model in Jira and Xray.
• Define structuring, traceability, and reporting standards.
• Configure Xray in line with Atlassian best practices.
• Ensure a scalable architecture adapted to future growth.
• Prepare the foundations for progressive test automation.
• Ensure knowledge transfer and adoption by teams.

Main responsibilities

• Analyze current test management processes.
• Understand the needs of QA, development, product, and business teams.
• Identify opportunities for improvement in traceability and quality.
• Define the functional and organizational objectives of the platform.
• Design the target test management model.
• Define standards for the creation and organization of Test Cases, Test Executions, Test Plans, Test Sets, and Test Environments.
• Define naming and classification conventions.
• Define roles, responsibilities, and access rights.
• Establish best practices for use and maintenance.
• Configure Xray Cloud according to the target architecture.
• Optimize integration between Jira and Xray.
• Structure workflows and traceability mechanisms between requirements, user stories, bugs, test cases, and test campaigns.
• Set up standard dashboards and reports.
• Define quality indicators and KPIs.
• Define the necessary foundations for test automation.
• Assess integration needs with tools such as Selenium, Playwright, Cypress, Postman, GitHub Actions, Azure DevOps, and Jenkins.
• Design principles for managing automated results in Xray.
• Recommend best practices to support a CI/CD strategy.
• Train administrators and key users.
• Support QA teams and project teams.
• Produce user guides and best practice documentation.
• Provide advisory support to teams and management.

Beyond configuration

The candidate must be capable not only of configuring Xray, but also of defining a long-term vision for Test Management, preventing uncontrolled growth of the platform and ensuring its alignment with future automation, DevOps, and CI/CD initiatives.

Required skills

• Proven expertise in Xray Cloud.
• Very good knowledge of Jira Cloud.
• Demonstrated experience in implementing Test Management frameworks.
• Mastery of QA best practices.
• Experience integrating with test automation solutions.
• Knowledge of Atlassian and Xray APIs.
• Experience in Agile / Scrum environments.
• Ability to design a target Test Management architecture.
• Experience in QA process governance and standardization.
• Understanding of traceability and compliance challenges.
• Ability to define a long-term vision while delivering value quickly.
• Excellent analytical and synthesis skills.
• Strong solution and results orientation.
• Ability to challenge requirements and propose best practices.
• Effective communication with technical and business stakeholders.
• Autonomy, pragmatism, and leadership.

Expected deliverables

• Assessment of the current situation and recommendations.
• Target Xray architecture.
• Documented Xray governance.
• Test modeling and structuring standards.
• Permissions and responsibilities model.
• Integration strategy with automation tools.
• Standard dashboards and reporting.
• User guides and operating documentation.
• Adoption and knowledge transfer plan.