Job Title: Change Manager (Medior)
Location: TEC-Namur
Languages: French and English required
Remote Work: 2 days per week
Long-term assignment: half to full time

Mission

As part of a strategic digital transformation project, TEC is migrating its current system to SAP S/4HANA.

To ensure the success of this transition and to foster adoption of new practices and tools, we are recruiting a Change Manager (Medior).

Integrated into the project team from the implementation phase, you will be responsible for supporting the human aspect of change:

• supporting employees and stakeholders in adopting new processes,
• ensuring proper appropriation of the tools,
• ensuring, beyond deployment, reinforcement and sustainability actions necessary to anchor the changes over the long term.

Responsibilities

• Conduct the preliminary analyses necessary for the development of change management plans.
• Define, implement, and continuously adjust change management plans based on the PROSCI methodology (mandatory).
• Lead digital communication actions, designing clear, engaging, and tailored messages for the various impacted audiences as well as stakeholders.
• Support and assist managers and change ambassadors in their role as relays to the teams.
• Monitor engagement, adoption, and usage indicators of the change, identify risks, and propose corrective measures.
• Foster a participatory and proactive dynamic, facilitating ownership of new tools and processes.
• Contribute to training, coaching, and upskilling of teams involved in the transformation.

Profile

• PROSCI certification in change management, held for at least 3 years.
• Proven experience in change management, ideally in the context of digital transformation projects or ERP implementation (knowledge of SAP is an asset).
• Skills in individual and/or group coaching would be highly appreciated.
• Excellent digital communication skills, both written and oral.
• Strong autonomy, with a pronounced sense of organization and a structured approach.
• Proactive, solution-oriented mindset, with a genuine appetite for taking initiative.
• Minimum 5 years of professional experience, including at least 3 dedicated to change management.