Change & Release Support Officer senior
The Release Manager is responsible for orchestrating, governing and safeguarding the end-to-end release process across the CMS 2.0 program. The role ensures that releases from multiple vendors and projects are aligned, controlled and deployed in a consistent and reliable manner, minimizing risks to the platform and business operations.
Key Responsibilities
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Multi-Vendor release coordination
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Coordinate and align release planning across multiple vendors, domains and project teams.
- Ensure a consolidated and realistic release calendar across CMS 2.0, align with CMS 1.0 releases if needed.
- Facilitate alignment between interdependent deliveries and manage cross-team dependencies.
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Act as the central point of contact for all release-related activities.
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Release governance & process management
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Define, implement and enforce the release management framework for the program.
- Ensure adherence to release stages, further set up of quality gates and approval processes.
- Maintain clear release criteria (entry/exit) and ensure readiness before deployment.
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Drive continuous improvement of release processes through automatization and release practices.
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Release impact & risk management
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Own and facilitate the release impact assessment process across all involved parties.
- Ensure that functional, technical, operational and business impacts are clearly identified and managed.
- Support projects and vendors in applying the release impact procedure consistently.
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Proactively identify risks (e.g. conflicts, data inconsistencies, performance issues) and ensure mitigation actions are in place.
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CMS 1.0 & CMS 2.0 alignment
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Ensure alignment and coordination between CMS 2.0 releases and ongoing CMS 1.0 operations.
- Maintain visibility on dependencies and constraints between both environments.
- Safeguard business continuity during the transition phase.
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Provide clear reporting and oversight on combined release impacts across both platforms.
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Communication & stakeholder management
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Provide transparent and structured communication on release planning, status, risks and decisions.
- Align with program governance bodies, project leads, vendors and operational teams and DGO’s.
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Facilitate release boards or forums to support decision-making.
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Monitoring & reporting
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Track release progress, risks and issues across all stakeholders.
- Provide consolidated reporting at program level.
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Ensure post-release evaluation and lessons learned are captured and applied.
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CI/CD pipeline governance & enablement
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Define and promote a standardized CI/CD strategy across all vendors and teams contributing to the CMS 2.0 platform.
- Ensure alignment on build, integration, testing and deployment pipelines to enable consistent and reliable releases.
- Safeguard the integration of multiple vendor pipelines into a coherent end-to-end release flow.
- Ensure that automated testing (unit, integration, regression) is embedded within the CI/CD pipelines to support release quality.
- Monitor pipeline performance (e.g. build success rate, deployment frequency, failure recovery) and drive improvements.
- Collaborate with architecture and platform teams to ensure pipelines are aligned with platform standards, security and compliance requirements.
- Promote release automation and shift-left practices to reduce manual intervention and increase release predictability.
Context/Requirements:
Within the CMS 2.0 program, Atrias is evolving towards a multi-vendor, multi-domain delivery model on a shared central platform. This introduces significant complexity in coordinating releases across multiple stakeholders, ensuring alignment and safeguarding platform stability while maintaining continuity with CMS 1.0.
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