Within the Marketing & Communication Department, you will join the Customer Experience department as a Business Analyst for digital systems such as the mobile application and the website www.letec.be.

You will transform business needs into concrete solutions, ensuring the consistency and quality of functional analyses in close collaboration with business teams, IT, project teams, and suppliers.

Activities:

• collect needs via the strategic roadmap, business evolution requests, and functional monitoring;
• lead workshops with stakeholders;
• translate business needs into clear and actionable functional requirements;
• design functional prototypes of screens (wireframes, etc.) and challenge the proposed UX/UI design;
• write functional analyses or validate those proposed by suppliers;
• ensure the overall consistency of solutions (cross-system vision);
• collaborate with project teams and development teams for the management of user stories, functional prioritization, and clarification of needs;
• contribute to sprint reviews and validation of developments;
• write test plans by developing functional scenarios ensuring the quality of deployed solutions;
• ensure the quality of functional documentation, organize various documents and deliverables, and ensure they are kept up to date;