Presentation of ETNIC

ETNIC (Entreprise pour les Technologies de l’Information et de la Communication) is the IT operator for the Fédération Wallonie-Bruxelles. As a public-interest organization, ETNIC's mission is to design, develop, maintain, and evolve information systems and technological infrastructures serving the administrations and institutions of the FWB.

A central player in the digital transformation of the French-speaking Belgian public sector, ETNIC operates in various fields such as:

• IT infrastructure management (networks, security, data centers, cloud),
• Development of custom business applications,
• Support for digital projects (functional analysis, UX/UI, project management),
• Cybersecurity and data protection,
• User support and training.

With a constant focus on innovation, performance, and public service, ETNIC regularly collaborates with external partners to strengthen its teams through IT consultancy assignments. These collaborations are conducted within an ethical, professional framework focused on the quality and concrete impact of the delivered solutions.

Note: This assignment is carried out within a 50-day envelope and you will report directly to the CEPAGE program manager.

1. Context

As part of the CEPAGE program, the government has initiated the implementation of a new platform to modernize the management of career and payroll for teaching staff. An external expert firm will carry out the detailed analysis of needs and processes.

2. Mission

The missions of the expert consultant will notably consist of supervising and assisting the expert firm in carrying out the following activities:

• Updating knowledge of the HRM solutions market: An analysis of the current architecture, in light of current best practices, will be conducted to prepare the design of a robust and integrated new architecture, capable of handling load peaks during periods preceding payroll processing without degradation. This analysis will consider all opportunities offered by the state of the art. This architectural analysis should highlight the information flows between the stakeholders of the FWB information system.

• Functional analysis: A high-level analysis of the current features will be carried out to determine if the functionalities are still aligned with today's real-world needs. This analysis will also take into account the data lifecycle processed by the business. The goal is to identify current and future operational constraints.

• Operational risk analysis: A “challenging” of the provider's analyses within the execution context, for example of the architectural analysis, taking into account current best practices, to prepare the design of a new architecture capable of handling peak loads before payroll processing without degradation. This analysis will consider all opportunities offered by the state of the art.

• Legislative analysis: An analysis of business rules stemming from regulation to assess the overall system complexity, identify the proportion of rules subject to interpretation, and highlight avenues for simplification.

• Identification of technical constraints based on the preliminary analysis "Intentions of the solutions" carried out in 2023.

• Establishment of a multi-year development (and/or acquisition) roadmap for the platform, including a comprehensive overview of all necessary elements.

The HRM expert is also expected to verify and control the quality and comprehensiveness of the deliverables provided by the expert firm in the aforementioned areas and to take action to remedy any shortcomings identified.

Notes: This assignment is carried out within a 50-day envelope and you will report directly to the CEPAGE program manager.

3. Main responsibilities

• Expert supervision: you supervise the architectural, functional, and legislative analyses conducted by the firm to ensure their relevance and accuracy.

• Quality control: you check the quality and completeness of the firm’s deliverables and take necessary action to correct any shortcomings.

• Regulatory input: you provide your in-depth knowledge of regulations (decrees, vademecum) to guide the analysis of business rules and identify avenues for simplification.

• Strategic advice: you contribute to establishing a multi-year roadmap for deploying the new platform and ensure that technical constraints are properly identified.

4. Roles

• Reports directly to the CEPAGE program manager

• Interacts with the business project manager and the IT project manager for topics related to either the business or IT

• Acts as a contact person to identify and seek out information wherever it exists, both on the business side (AGE) and on the IT side (ETNIC)

• Within the AGE: various business experts have been identified and are already participating in business analysis activities within the CEPAGE framework

• Within ETNIC: experts who can provide relevant information about the current systems used, the interfaces between them, the overall architecture, ongoing projects, etc.

• Within the framework of the expert firm’s mission: collaboration with the designated expert firm and more specifically with the business analysts of the firm

• Is proactive with documentation and collaborates with the person responsible for documentation monitoring designated within CEPAGE.

5. Skills and qualities required to assume the role of BA

• Good knowledge of applications related to the payroll management of teachers (IBM EGL, Cobol, Java)

• Good knowledge of Belgian regulations (decrees, vademecum, etc.)

• Knowledge of FWB regulations related to HR for teachers is a plus

• At the HR process level: overall knowledge of the HRM solutions market, affinity with legislative aspects related to payroll and career management

• In-depth knowledge of the operation of a social secretariat

• Field experience with HR processes, and specifically payroll

• In terms of project management: proven experience in supervising the deployment/development of HRM-oriented software solutions, in-depth knowledge of risk management, proven experience in project planning, proven experience in budget estimation

• Knowledge of the teaching sector in the Fédération Wallonie-Bruxelles is a significant plus

• Experience in the Belgian public sector

• Mandatory proficiency in professional French

• Mandatory proficiency in Microsoft Office suite tools.