CAPAC System Administrator / DevOps (Infrastructure)

Context: Modernization of IT infrastructure and strengthening infra/dev collaboration.

We are in the process of finalizing the migration from VMware to Hyper-V. At the same time, we are strengthening our Infrastructure team for two major challenges: improving collaboration between our infrastructure and development teams, and supporting our 600 users with the use of a modern and secure Windows infrastructure.

You are a key figure at the intersection of these two worlds: a technical interface between developers and infrastructure, and a reference expert for our end users regarding questions about environment, network, and security.

Your responsibilities

Management of Windows environments

• Management and optimization of Hyper-V environments in production
• Management and maintenance of Windows servers according to best practices
• Management of critical network services: DNS, DHCP, NPS
• Management and securing of Fortigate firewalls
• Implementation of solid security policies (access, segmentation, hardening)
• Monitoring infrastructures and detecting incidents before they become critical

Support for developers and Cloud environments

• Technical interface between the Infrastructure team and developers
• Support of developers on the Hyper-V and OpenShift environments
• Rapid troubleshooting and facilitation of technical dialogue in application-related infrastructure issues
• Contribution to better mutual understanding of infrastructure and development requirements
• Participation in the improvement of deployment and support processes

Support for end users

• Reliable and rapid level 3 support for ~600 users
• Management of Windows updates, network configurations, and user-related security issues
• Clear documentation of solutions and user training
• Contribution to security policy and NIS2 compliance

Transversal management

• Design and maintenance of robust and tested backup strategies (Veeam)
• Clear documentation of your decisions and up-to-date status of critical procedures
• Close collaboration with Infrastructure, Development, and Security teams
• Clear communication about technical risks and solutions
• Support for other teams during major incidents

Desired profile

Technical skills

• Proven operational expertise in Windows IT infrastructure
• Good knowledge of Hyper-V and virtualization environments
• Solid knowledge of networking and security
• Scripting (PowerShell, Bash)
• Understanding of Cloud environments and containers (OpenShift)
• Basic knowledge of Java appreciated (facilitates discussions with developers)
• Knowledge of NIS2 and/or ISO 27001 (major advantage)
• Backup and recovery (Veeam or equivalent)

Experience

• At least 10 years of proven experience as a System Administrator or equivalent
• Real experience with management and support of Windows servers in a critical environment
• Experience with user and incident management
• Ability to adapt in a transformational IT environment

Personal qualities

• Accuracy and seriousness in the operation of critical systems
• Reactiveness and pragmatism in incidents
• Autonomy and sense of responsibility
• Excellent communication and teaching skills (for user support)
• Attention to documentation and traceability
• Collaborative spirit without compromising technical excellence
• Willingness to promote infra/dev collaboration

Languages

• French or Dutch: native language
• The other language (Dutch or French): good knowledge
• Technical English: essential for the job

Education

• At least higher education in computer science (graduate, bachelor, master)
• Certificates related to Windows Server or Cloud (advantage)

Why work with us?

• A key role at the intersection of two worlds: infra/dev and user support
• A human-scale team with real responsibilities
• Critical systems where reliability and performance are non-negotiable
• A culture of collaboration and continuous improvement
• The stability of a large organization combined with real technical challenges
• The opportunity to make a difference for 600 users and a development team