Lead Business & Migration Analyst (Version EN)

1. Project Context

The Bridges platform is the central digital platform for managing:
• member administration
• contributions and financial flows
• premiums and reimbursements
• administrative and financial processes
• other applications such as CMS, Sherpa, Lighthouse, Enterprises & Social Elections (not in scope phase 1)

The platform replaces the legacy applications and forms the core of the modern application architecture.
The intention is to roll out the platform, which is already operational at a sister organization, to a new Central organization.
Although the core activities are similar, the Central works with:
• its own social funds
• its own contribution categories
• its own financial flows and account numbers
• specific operational processes
• …

This necessitates custom configuration and possibly modifications to the software.
The initial implementation focus is on the applications:
• Persons & Collections
• Premiums

1. Project Phasing

The implementation of Bridges for the Central organization takes place in three phases.

Phase 1 – Deployment, configuration, and migration preparation
This phase includes:
• rollout of infrastructure and application environment
• configuration of Bridges tailored to the Central
• preparation and execution of three iterations of data migration
• setup of an operational UAT environment
• guiding key users to understand the new application environment
• validation of migrations by the business
• analysis of differences between current operations and Bridges

The result of phase 1 is:
• an operational UAT environment
• a validated migration
• a complete fit-gap analysis
• a report with missing functionalities

Phase 2 – Development of missing functionalities (not yet in scope)
Based on the fit-gap analysis:
• necessary new functionalities are developed
• existing functionalities are modified
• validations are carried out with the business

Phase 3 – Production rollout (not yet in scope)
This phase includes:
• production rollout of infrastructure and application
• user training
• change management
• final migration
• go-live of the platform.

1. Purpose of the Role

For phase 1, a Lead Business & Migration Analyst – Bridges is appointed in the Central organization.
Their role is to support the person responsible for the business implementation of the new system by assisting at the technical, operational, and coordination levels.
He/she takes on the operational coordination and communication with the technical teams.

This person ensures that:
• the application is correctly configured for the Central
• the data migration is performed and validated in a controlled manner
• the key users understand and can validate the new applications
• the differences between Bridges and the needs of the Central are clearly identified
• the planning is respected

1. Responsibilities

Application implementation and configuration
The Lead Business & Migration Analyst:
• oversees the rollout of the Bridges applications and environments
• configures the application tailored to the Central, including:
- contribution categories
- social funds
- account numbers
- parameters for premiums and payments
• aligns with technical teams regarding deployment and environments
• manages the technical specialist responsible for executing the data migrations
• manages the QA engineer who, prior to validation by the key users, tests the application and the migrated data

In this role, he/she ensures that migrations, tests, and configurations are performed timely and in the correct order, so that UAT validation by the key users can take place in a stable and controlled environment.

Migration coordination
The role includes preparing and guiding the data migrations:
• defining migration rules and data mapping
• organizing three migration iterations
• setting up controls for data quality and reconciliation
• coordinating validation by the key users

The Lead Business & Migration Analyst directly manages the technical specialist responsible for the execution of the migration.

UAT process
The role ensures a structured validation of the applications:
• setting up a UAT environment
• defining test scenarios and validation criteria
• preparation and follow-up of key users during the validation process
• follow-up of feedback and defects

Preparation and organization of Workshops and training
The Lead Business & Migration Analyst organizes workshops around the validation of migrations.
He/She prepares training sessions for key users.

Fit-gap analysis
The role includes analyzing differences between:
• the existing functionalities of Bridges
• the specific needs of the Central

This results in:
• documentation of missing functionalities
• the preparation of a structured fit-gap report as preparation for phase 2
• A requirements document

1. Governance and Collaboration

The Lead Business & Migration Analyst assists the person responsible at the Central for the implementation of the new system.
In this role:
• he/she builds thorough knowledge of the Bridges core applications
• he/she understands the needs and context of the Central and provides substantiated advice
• he/she monitors the planning and progress of phase 1
• he/she signals risks or dependencies in a timely manner
• he/she acts as key liaison between the implementation business lead for the Central and the Bridges development teams
• he/she ensures that the necessary functional and technical information is quickly identified, shared, and documented

1. Deliverables of Phase 1

The role leads to the following concrete results:
• operational UAT environment
• three iterations of data migration
• validated migration by the business
• documented configuration of Bridges for the Central
• fit-gap analysis
• prioritized development list for phase 2
• requirements document

1. Profile

Experience
• extensive experience with business analysis or application implementations
• experience with data migrations
• experience with UAT processes
• experience in complex application environments

Competencies
• strong analytical skills
• ability to bring structure to complex processes
• stakeholder management
• strong communication skills
• professional knowledge of Dutch/French

Assets
• experience with financial or administrative systems
• experience with migrations from legacy systems
• experience with change processes