Marketing Cloud Analyst (STIB_PU_2026_051)

4 months
31/08/2026 - 31/12/2026
Brussels, Belgium

Mission Description

Within the CRM team of the Sales Solutions (IS) department, the main objective of the assignment is the implementation and evolutionary/corrective maintenance of Salesforce as a CRM tool at STIB.
The certified Salesforce Marketing Cloud administrator must be able to:

• Understand the features made available to end users in Salesforce Marketing Cloud.
• Master the configuration options available in Marketing Cloud.
• Ensure the daily maintenance of the Marketing Cloud platform.
• Respond to common business needs related to the use of the platform.
• Carry out the administrative tasks necessary for the proper functioning of Marketing Cloud.

They must also demonstrate their knowledge, skills, and experience in the following areas:

• Governance and compliance in digital marketing.
• Security best practices for managing:
• data;
• users;
• permissions.
• Account configuration, including:
• business unit structure;
• permissions;
• security settings.
• Subscriber data management.
• Data quality assessment.
• Configuration of Marketing Cloud products, notably:
• Troubleshooting related to:
  • account configuration;
  • user requests.
• Account monitoring, including:
• Super Messages;
• users;
• activities;
• audits;
• reports;
• notifications.
• Knowledge of Marketing Cloud extension products and features, such as:
• Datorama;
• Interaction Studio;
• Audience Builder;
• other complementary features.
• Knowledge of Marketing Cloud integration offerings, notably:
• FTP;
• API;
• Marketing Cloud Connect.

Proficiency in programming languages or SQL is also expected for a Marketing Cloud administrator.

Language Skills

• French or Dutch: excellent
• Second language French or Dutch: good
• English: good

Additional information:
The assignment may be extended for a maximum duration (including the initial period) of: 880 working days.