Context

Automatic Number Plate Recognition (ANPR) uses intelligent cameras to recognize license plates. The system then compares these scanned license plates with already available data (stolen or reported vehicles, whether or not they are allowed to drive in certain areas, etc.). Within the police, ANPR is used in the context of road safety and judicial assignments.

The ANPR project is housed within the Directorate of Police Information and ICT (DRI) of the Federal Police. The directorate is responsible for preparing policy and rules for information management and processing, developing the police information concept, establishing technical norms and standards, and implementing information and communication systems.

Role: “Portal manager”

As a portal manager within the ANPR team at DRI, you are responsible for the management and operational coordination of the camera network and number plate recognition systems within our organization. You have a strong technical background and understand the operation of hardware, firmware, and network infrastructures necessary for a reliable camera ANPR system. Additionally, you keep up with the latest developments in camera technology and proactively propose optimizations.

At all times, you have an overview of (upcoming) risks and manage these in a mitigation plan.

Tasks and responsibilities:

• Main tasks:
• Managing the inventory of cameras
• Providing technical support in case of malfunctions and issues, including diagnosis and resolution
• Following up monitoring and maintenance of cameras with the supplier
• Guiding and managing onboardings and offboardings of cameras with the various stakeholders (including local police zones)
• Preparing reports and analyses of the performance and uptime of the camera fleet
• Following up on SLAs regarding scope and escalating supplier performance where necessary (to Procurement)

• Co-validating technical proposals from internal and external partners

• Secondary tasks:

• Supporting the invoicing process by validating the technical delivery (in collaboration with Procurement)
• Keeping up with new developments in camera technology and advising on improvements and investments

• Collaborating with IT and security teams to ensure safe and efficient operations

• Education, experience, and competencies:

• Degree in Computer Science, Electronics, Engineering, Network Technology, or equivalent through at least 5 years of relevant work experience
• Technical knowledge of CCTV, ANPR systems, networks (TCP/IP, PoE, VPN), and firmware updates is a plus
• Experience with hardware and software configuration of camera systems and servers is a plus
• Knowledge of cybersecurity and GDPR guidelines regarding camera footage is a plus
• Experience with systems and programs for ticketing, reporting, knowledge management
• Strong analytical and problem-solving skills
• Good communication skills and the ability to substantively manage various stakeholders
• Work methodically and accurately
• A self-starter with a critical mindset
• Discretion