Introduction

The business unit BILOC is responsible for all projects closely or remotely related to local police work. This includes the development and support of applications designed to facilitate these tasks, such as ISLP, which allows for drafting and managing reports, as well as FOCUS, which enables field police officers to perform a wide range of tasks from their phone or tablet.

Project

As mentioned above, FOCUS enables mobile work via smart devices. This application currently features around twenty modules, each allowing field police officers to perform specific tasks. The operations that can be carried out in this way range from sending a simple message to colleagues, to conducting a comprehensive search on a person, place, business, etc., including viewing ongoing incidents and locating intervention units, among many other features. FOCUS is an application developed by an external partner but hosted by us, for which we have final responsibility. Each year, new functionalities and modules are implemented.

Mission

FOCUS is currently managed within the business unit by two product owners who also take on the role of project manager, as well as an incident manager/technical coordinator.

We are looking for someone to strengthen the team by taking on the role of product owner/business analyst.

Your tasks will include:

Product Owner:

• Know the applications from A to Z at both business and functional levels
• Serve as the point of contact for users
• Gather and analyze business and functional needs for the applications you are responsible for
• Collaborate with the Product Owner on the supplier side
• Provide regular reporting to the Program Manager

Business Analyst:

• Participate in business and functional analyses of new modules
• Model ASIS and TOBE processes (BPMN)
• Gather and analyze business and functional requirements
• Coordinate impact analyses (legal, security, etc.)
• Collaborate with suppliers (internal and external) responsible for the technical development of the applications
• Collaborate and communicate with various stakeholders (and be able to adapt communication style depending on the audience)
• Bridge the gap between business and the technical and security teams

Change Management:

• Support end users in using the various tools at their disposal
• Participate in and/or deliver information/training sessions
• Create and maintain up-to-date documentation
• Communicate new features, changes, and issues via the designated communication channels
• Provide second-line support

Soft skills

Communication & collaboration

• Excellent communication skills, with the ability to interact effectively with multidisciplinary teams and stakeholders at all levels
• Strong interpersonal skills, fostering collaboration and team alignment
• Experience leading product discussions, presentations, and training sessions
• Ability to influence without direct authority and to rally around a common product vision

Analysis & problem solving

• Strong analytical skills, with the ability to leverage data, trends, and user feedback to guide product decisions
• Ability to identify opportunities, risks, and issues, and to propose appropriate solutions
• Excellent synthesis skills, turning complex information into clear and actionable insights and requirements

Product & customer orientation

• Customer-oriented mindset, with a strong understanding of user journeys, frustrations, and needs
• Value orientation and product mindset, balancing user needs, technical constraints, and business objectives

Organization & prioritization

• Excellent organizational skills, with the ability to manage multiple topics and stakeholders simultaneously
• Ability to prioritize effectively based on criteria, context, and strategic vision

Autonomy & sense of responsibility

• Strong autonomy, proactivity, and reliability
• Acute sense of responsibility and ownership over the product, decisions, and results
• Solution-oriented approach, with the ability to anticipate problems and act quickly

Adaptability & continuous improvement

• High adaptability in dynamic and constantly changing environments
• Ability to adjust priorities and approaches based on feedback and context
• Agile mindset, focused on continuous improvement of processes, the product, and collaboration

Change management

• Ability to support change and facilitate the adoption of new solutions or practices
• Comfort in complex environments requiring diplomacy, tact, and resilience

In practice

Start date: 14/09/2026 (ASAP)
Duration: until 31/12/2026 (renewable)
Regime: Full time (40h/week)
Work location: rue Royale 202A 1000 Brussels
Working conditions: Presence at the office at least 2 times per week depending on tasks and in agreement with the team, telework authorized at home or at the employer’s premises (in Belgium)

Team: multidisciplinary, mix of internal and external collaborators