Presentation

The BILOC business unit is responsible for all projects that are directly or indirectly related to local police work. This includes the development and support of applications designed to facilitate these tasks, such as ISLP, which allows for the drafting and management of police reports, and also FOCUS, which enables field police officers to carry out a whole series of tasks from their phone or tablet.

Project

As indicated above, FOCUS enables mobile work via smart devices. Today, this application includes about twenty modules, each allowing field police officers to perform certain tasks. The operations that can be carried out this way range from sending a simple message to colleagues to conducting a complete search on a person, a location, a company, etc., all while allowing the visualization of ongoing incidents, the geolocation of intervention units, and much more. FOCUS is an application developed by an external partner, but it is hosted by us and we have final responsibility for it. Each year, new functionalities and new modules are implemented.

Mission

FOCUS is currently managed within the business unit by two product owners who also act as project managers, as well as an incident manager/technical coordinator.

We are looking for someone to strengthen the team by taking on the role of product owner/business analyst.

Your tasks will include:

Product Owner:

• Know the applications from A to Z at the business and functional level
• Be the point of contact for users
• Gather and analyze the business and functional needs of the applications for which you are responsible
• Collaborate with the Product Owner on the supplier side
• Provide regular reporting to the Program Manager

Business Analyst:

• Participate in the business and functional analyses of new modules
• Model ASIS and TOBE processes (BPMN)
• Gather and analyze business and functional needs
• Coordinate impact analyses (legal, security, ...)
• Collaborate with suppliers (internal and external) responsible for the technical development of the applications
• Collaborate and communicate with the various stakeholders (and be able to adapt communication style according to the audience)
• Bridge the gap between the business and the technical and security teams

Change Management:

• Support end users in using the various tools at their disposal
• Participate in and/or provide information/training sessions
• Create and maintain up-to-date documentation
• Communicate new features, changes, and issues via the communication channels provided for this purpose
• Provide second-line support

Soft skills

Communication & collaboration

• Excellent communication skills, with the ability to interact effectively with multidisciplinary teams and stakeholders at all levels
• Strong interpersonal skills, fostering team collaboration and alignment
• Experience in leading product discussions, presentations, and training sessions
• Ability to influence without direct authority and to rally around a common product vision

Analysis & problem solving

• Strong analytical skills, with the ability to leverage data, trends, and user feedback to guide product decisions
• Ability to identify opportunities, risks, and issues, and to propose suitable solutions
• Excellent summarizing skills, transforming complex information into clear and actionable insights and requirements

Product & client orientation

• Client-oriented mindset, with a strong understanding of user journeys, frustrations, and needs
• Value-driven and product-oriented mindset, balancing user needs, technical constraints, and business objectives

Organization & prioritization

• Excellent organizational skills, with the ability to manage multiple topics and stakeholders simultaneously
• Ability to prioritize effectively based on criteria, context, and strategic vision

Autonomy & sense of responsibility

• Strong autonomy, proactivity, and reliability
• High sense of responsibility and ownership over the product, decisions, and results
• Solution-oriented approach, with the ability to anticipate issues and act quickly

Adaptability & continuous improvement

• High adaptability in dynamic and constantly evolving environments
• Ability to adjust priorities and approaches based on feedback and context
• Agile mindset, focused on continuous improvement of processes, product, and collaboration

Change management

• Ability to support change and facilitate the adoption of new solutions or practices
• Ease in complex environments requiring diplomacy, tact, and resilience

In practice

Start date: 13/07/2026 (ASAP)
Duration: until 31/12/2026 (renewable)
Regime: Full time (40h/week)
Work location: rue Royale 202A 1000 Brussels
Working conditions: Presence in the office at least 2 times per week depending on tasks and in agreement with the team, telework allowed at home or at the employer's site (in Belgium)

Team: multidisciplinary, mix of internal and external collaborators