EN:

Work Environment

At the Immigration Office, our mission is to develop accessible, efficient, and user-friendly applications that meet the needs of our diverse users. The Immigration Office is currently working on a revision of its internal digital work environment as part of the eMigration program. In this context, we are looking for an experienced Functional Analyst.

Job Description

• Document and analyze business processes and user needs
• Translate these needs into IT functionalities and solutions
• Work closely with the business to identify improvements and optimize processes
• Define the desired processes and establish acceptance criteria
• Prepare documents that serve as the working basis for technical colleagues (Technical Analysts, Developers, Testers)
• Maintain regular contact with Business Analysts, technical colleagues, and users from the business

Profile Description

• Master's or Bachelor's degree in Computer Science or equivalent experience
• At least 5 years of experience as a Functional Analyst
• Interest in the general operations of the Immigration Office and the digitization of processes in the context of the eMigration program
• Analytical mindset and structured working approach
• Experience with complex and large-scale IT projects
• Excellent communication and collaboration skills
• Thorough knowledge of UML and possibly BPMN, CMMN, and/or DMN
• Good knowledge of database structures and XML (JSON is a plus)
• Proficiency in Enterprise Architect is an asset
• Knowledge of UX/UI principles and Figma is an asset
• Fluent in French or Dutch, English is a plus