Presentation of ETNIC

ETNIC (Entreprise pour les Technologies de l’Information et de la Communication) is the IT operator of the Fédération Wallonie-Bruxelles. As a public interest organization, ETNIC's mission is to design, develop, maintain, and evolve information systems and technological infrastructures serving the administrations and institutions of the FWB.

A central player in the digital transformation of the Belgian French-speaking public sector, ETNIC operates in various fields such as:

• IT infrastructure management (networks, security, data centers, cloud),
• Development of custom business applications,
• Support for digital projects (functional analysis, UX/UI, project management),
• Cybersecurity and data protection,
• User support and training.

With a constant focus on innovation, performance, and public service, ETNIC regularly collaborates with external partners to strengthen its teams through IT consultancy assignments. These collaborations are conducted within an ethical, professional framework focused on quality and the concrete impact of delivered solutions.

2. Mission

The mission consists of ensuring the analysis, documentation, maintenance, and evolution of two strategic applications developed in a WinDev environment:

• GESTSCOL, a school management solution used by Wallonie-Bruxelles Enseignement institutions
• SIPPT, an application for managing the activities of the Internal Service for Prevention and Protection at Work.

The consultant will work in close collaboration with the business teams to ensure service continuity, risk management, and the sustainability of the applications.

3. Mission Objectives

• Analysis and documentation of the application architecture
• Perform a comprehensive technical audit of the GESTSCOL and SIPPT applications.
• Map the existing software architecture:
• application components;
• databases and HFSQL structures;
• interfaces and data flows;
• synchronization and replication mechanisms;
• document management and document generation;
• security mechanisms and rights management.
• Produce architecture documentation usable by technical and business teams.
• Identification of operational and maintenance prerequisites
• Identify and document all technical dependencies:
• WinDev, WebDev, HFSQL licenses and third-party components;
• server infrastructures and client workstations;
• deployment procedures;
• backup and restore mechanisms;
• synchronization and replication procedures;
• source code, repositories, and version control tools.

• Assess the capacity for maintenance takeover by a third party.

• Risk management

• Identify technical, operational, and organizational risks related to the applications.
• Specifically assess:
• risks of data loss or corruption;
• risks related to dependence on certain technologies or resources;
• security risks;
• risks related to documentation and code maintainability.
• Develop a risk management strategy and a prioritized action plan including:
• corrective actions;
• preventive actions;

• modernization recommendations.

• Corrective and evolutionary maintenance, and business support

• Ensure analysis and handling of incidents and support requests.
• Participate in diagnosing anomalies and propose appropriate corrections.
• Develop functional improvements validated by the business teams.
• Perform technical tests and support user acceptance testing.
• Ensure deployment of fixes and improvements.
• Provide technical advice to business managers and IT teams.

4. Expected Deliverables

• Detailed architecture dossier for the GESTSCOL and SIPPT applications.
• Inventory of technical prerequisites, licenses, and infrastructures.
• Mapping of flows and interfaces.
• Risk analysis and risk mitigation plan.
• Documentation of operational and maintenance procedures.
• Periodic maintenance report and follow-up on business requests.

As a consultant, you are subject to the same working conditions as our internal staff, namely a hybrid mode combining on-site and remote work, with a mandatory minimum of 50% presence in our offices.

The mission is exclusively in French.

5. Duration

Total mission duration of 190 days, spread between the end of 2026 and 2027.

Work schedule:

in 2026: full-time
in 2027: half-time